Marketing Coordinator

Help make a real difference to your communities, local and national. A Marketing Coordinator is needed to join this amazing organisation based on the beautiful Northern Beaches of Manly. Founded in 2005, this well-known franchiser offers in-home non-medical and medical care services throughout Australia. The company has one corporate operation and over 30 independently owned and franchised operations across Australia, including in New South Wales, the ACT, Victoria, Western Australia and Queensland.

Working with a great Marketing Manager and broader centralised support team of 18, your primary focus will be to develop, monitor and execute the marketing strategy for the franchise network. With over 30 offices across Australia, this role supports all business owners in a centralised support function. There is no direct customer contact, you are supporting the franchisees. The role includes management and interaction with external agencies, budget management and the interaction of progress between these agencies and internal stakeholders. This includes management of requests via a ticketing system and managing priorities, time lines and deadlines as well as supporting with the creation of new marketing campaigns.

You

• you'll be proficient in hootsuite, preferably salesforce and mailchimp
• will ideally have worked with multiple stakeholders, with franchisees at a National and Local Area Marketing level
• will have great Adobe experience, creative suite - graphic design skills would be advantageous

Responsibilities include:

• communication with franchisees, responding to assigned marketing and CRM support tickets
• coordinating social media presence, creation of content calendar in partnership with the creative agency to post and monitor social posts for franchisees
• preparing monthly social performance reports
• assisting with the development, monitoring and execution of National and Local Area Marketing campaigns
• supporting with a number of centralised marketing activities including; edm's, social media kits, catalogues, brochures,
• internal communications - newsletters, seminars and conference edm's, monthly health and wellness articles
• supporting collateral for events and forums, contributing new ideas and initiatives to keep the events fresh and appealing!
• creating, updating and managing national campaign timelines

It's a wonderful opportunity to join a great team. There is a reason that there is good tenure amongst the team. The organisation supports flexible working, making work life balance a priority. You'll be joining a growing industry and a growing franchise organisation. It will suit a marketer who understands commercial timelines, is used to working with multiple stakeholders. In short, a great relationship builder. You will be confident on the use of a CRM such as salesforce as you will be mentoring and training franchisees on best practise, providing ongoing support and education and identifying continuous improvement opportunities to enhance the systems. It would definitely suit an agency bod - perhaps a SAM or an aspiring creative, looking to move client side.

Keen to hear more, let's get talking! The role is a permanent, full time position c. $75k + super, with eligibility for the bonus scheme after 12 months. Hybrid - 3 days in the office, 2 from home.