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Survey Adminstration Coordinator
Job Type: | Permanent |
Salary: | AU$60000 - AU$61000 per annum |
Contact: | Hilary Williams |
Call: | Hilary |
Reference: | 20012854_1579233455 |
THE COMPANY:
Our client is a non-profit membership organisation and their vision is to create better managers and leaders for a better society and they are looking for a Survey Administration Coordinator.
THE ROLE:
This role is to provide the Corporate Member clients & Research Analytics clients with excellent service and will be liaising directly with clients where appropriate.
The main responsibilities will include the following:
- Answer phone calls from inbound numbers and reply to related emails
- Assist with login issues
- Enter orders into Salesforce
- Send invoices and faciliate payment
- Send login details and hard copies to customers
- Follow up on data contributions
- Monitor contributor/revenue levels and generate weekly/monthly reports to update Sales & Marketing teams
- Ensure order processing systems/procedures are efficient
- Assist wtih the production of the survey, including download, clean and analyse data to produce results and update report templates with new data
YOU:
- The ideal candidate will have experience of working in a reserach capacity, managing national surveys, analysing data and providing results
- You will need to be articulate and have a high attention to detail
- The ideal candidate will have strong verbal and written communication skills
Expired Job
Sorry, this job is no longer available