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Customer Research and Insights Lead
Job Type: | Freelance |
Salary: | AU$650 - AU$700 per day |
Contact: | Hilary Williams |
Call: | Hilary |
Reference: | 20013328_1629277585 |
THE COMPANY:
Our client is a department of the NSW Government and responsible for education in NSW. They are looking for a Customer Research and Insights Lead for a contract position.
THE ROLE:
The main aim for the Customer Research & Insights Lead is to help support parents and carers engagement. The main responsibilities include:
- Manage and pull together focus groups & workshops
- Probe, test, validate inputs and insights
- Collect all data, organise it, analyse it and report back on your findings
- Work as a service provider to solve complex problems, test solutions and build evidence of what works
- Work closely with internal and external partners & business units
- Untake quantitative & qualitative market research for various parental & focus groups
YOU:
- The ideal candidate will have at least 6 - 8 years in a Market Research role, using quantitative & qualitative methods
- You must demonstrate a strong understanding of market research, be able do deep dive into data and be able to present your findings and give solutions
- Be able to commuincate clearly, concisely and compassionately to all stakeholders, both internal and external
- Previous government experience is a bonus
If you are free immediately, have strong market research skills then we look forward to hearing from you.
Expired Job
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