Senior Account Manager / Account Director - Brand / Design
A unique and exciting opportunity to join this growing insight led brand/design agency that solves business challenges.
The agency specialise in brand first design for FMCG products โ focusing on brand identity, packaging, and comms.
They donโt believe in a one size fits all solution and spend time to understand the full brand journey, matching message to reaction and action.
They are 5 years young and growing and seeking an experienced Senior Account / Project Manager or Account Director.
You'll be positioned as their client partner and will work as part of the agency team, running client accounts โ day to day and future focused activity.
You will work closely with the founders, building trusted partnerships with our clients โ developing rapport, and unbreakable relationships internally and externally.
You will be responsible for the running of your allocated accounts whilst always mindful of opportunities inside and out.
You would be joining an established start-up, meaning you will be expected to wear many hats โ working on a variety of different brands (categories) and client outputs.
Core responsibilities:
Client Facing
Managing day-to-day projects, aiding clients in projects and planning โ becoming a trusted advisor and support they canโt do without
Being responsive and proactive to client needs and requests, identifying where opportunities lie and exceeding expectations
Developing and managing solution focused proposals with senior leadership support
Being flexible and adaptable to circumstances โ solution focused
Selling and defending the creative product; confidently presenting and positively challenging briefs, feedback, proposals and financials with the client team
Possessing a naturally inquisitive nature, striving to learn and understand our clientโs business and industry; identifying opportunities and proactively unlocking new conversations
Internal
Reporting into agency leaders / founders โ balancing autonomy with proactive updates โ recognising when to elevate issues
Be confident in creating articulate, inspiring, and creative briefs (where required)
Ensure the smooth running of projects and our relationships, ensuring high standards are met and the company reputation grows
Ensuring work / workflow is managed efficiently and effectively โ proactively recognising when support is required
Supporting with financials and reporting on expected monthly billings
Being a true team player who inspires and educates, providing support and training where necessary
Actively seek out learning and suggest positive change
You
A keen and can-do attitude
A fresh perspective and an entrepreneurial spirit
Balance and calm, professional manner with passion and positivity
Strong judgement, which is well informed and reliable; able to foresee potential problems and propose solutions
Has big picture thinking, yet also understands the importance of attention to detail and the smooth running of multiple accounts
Keen to learn and develop
Commercially aware with a thorough understanding of the marketplace and our competitor context
If you have the drive, the passion and want to play an integral part of this dynamic, growing business - we'd love to hear from you.
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