THE COMPANY:

Our client is a creative brand and packaging design agency, and they’re on the lookout for a talented Mid-Weight Account Manager to join their friendly, collaborative team on a permanent basis.

THE ROLE:

Reporting to the Client Services Director, and working with the Account Director, you’ll bring a strategic mindset and be the go-to link between clients and the creative team, keeping projects on track while ensuring every brief delivers on bigger brand goals. With a mix of brand identity and packaging work, plus the chance to lead smaller strategy projects like positioning, brand audits, and competitor reviews, you’ll balance detail with big-picture thinking to deliver sharp, commercially impactful ideas.

Key Responsibilities

• Build strong day-to-day client relationships, earning trust and ensuring projects flow smoothly.

• Interpret briefs with a strategic eye, ensuring creative output aligns with brand and business goals.

• Manage timelines, budgets, and scope without losing sight of the creative spark.

• Work closely with designers, strategists, and directors to produce work that is both beautiful and commercially effective.

• Spot opportunities to add value and grow client accounts.

• Contribute confidently to brand workshops and strategic sessions.

• Lead smaller strategy projects independently, such as brand audits, competitor reviews, and positioning frameworks.

• Stay up to date with trends in branding, packaging, and QSR/consumer markets to inspire and inform your work.

YOU:

You’ll ideally have 3–5 years’ experience in account management within a brand, design, or creative agency, along with:

• A strategic approach and a clear understanding of how creativity drives business success.

• Strong communication skills, able to express ideas clearly, confidently, and persuasively.

• Excellent organisational skills, with the ability to manage multiple projects under pressure.

• A collaborative mindset, you know how to get the best from a creative team.

• A genuine passion for outstanding branding and packaging design.

• Bonus points if you’ve worked in the food, beverage, or QSR sector.

If you’re ready for your next exciting agency role, come from a creative agency background, and have hands-on brand and packaging experience, we’d love to hear from you.